Case Study:
100x Hospitality
ENGAGEMENT SNAPSHOT
Program Type: Project (Full‑cycle Recruiting)
Industry: Live Event Hospitality & Guest Experience
THE CHALLENGE
100X faced the urgent need to scale their Marketing, Lodging, and Ticketing teams to meet the demands of an expanding client portfolio and a packed event calendar. They required top-tier talent who could adapt quickly, deliver high-quality work under pressure, and embody the company’s guest-centric values—all within a fast-moving, high-performance environment.
THE SOLUTION
Talent Retriever embedded an agile recruiting team inside 100X Hospitality’s workflow, taking full ownership of the most time consuming stages of hiring. We deployed targeted sourcing campaigns aimed at professionals who thrive in live event environments, then ran conducted screenings that measured service mindset, operational readiness, and cultural fit. To keep every hiring manager aligned, we introduced structured interview scorecards, ensuring each decision mapped to 100X’s must have skills and guest centric values. Throughout the process, candidates experienced a white glove journey that mirrored the VIP treatment 100X delivers at its marquee events—securing top talent quickly while protecting leadership bandwidth.
THE RESULTS
5 key hires across the Marketing, Ticketing, and Lodging divisions
100 % offer‑acceptance rate, securing every first‑choice candidate
Accelerated hiring timeline
Sample of Roles Hired
Guest Services
Operations Manager
Lodging Specialists
Marketing Specialists
“We had a vision to create a really positive and thoughtful hiring experience, so we can treat our candidates the same way we treat our guests, with great care and intention. You guys have really delivered on that consistently.”
Wendi Jensen
Senior VP of Artists Services