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The Hidden Costs Of Employee Turnover: What It’s Really Costing Your Business

How to Calculate Turnover Costs and Take Action to Build a More Resilient Workforce The ripple effects of employee turnover can run deeper than most companies anticipate. Beyond the immediate hit to your budget, losing an employee can impact team morale, disrupt workflows, and delay critical projects. Understanding the true cost of turnover—and how to calculate it—puts you in a better position tackle this challenge head-on. The Layers of Turnover Costs Turnover doesn’t stop at replacing a team member. It’s a layered expense, often including: Recruitment and Onboarding: From posting job ads to training new hires, costs can add up quickly. Lost Productivity: New employees rarely hit the ground running, and it can take weeks or months before they’re fully contributing. Team Disruption: The loss of a key player can decrease team efficiency and morale, potentially leading to further turnover. Lost Knowledge: Departing employees take valuable institutional knowledge with them, leaving gaps that take time to fill. Calculating Turnover Costs for Your Business Every company is unique, but the formula to calculate turnover costs remains consistent. Here’s how you can break it down: Recruitment CostsRecruitment Cost = Job Ads + Recruiter Fees + (Hours Spent Hiring × Hourly Salary of Hiring Team)This includes expenses like job postings, recruiter time and interview hours. Onboarding and Training CostsTraining Cost = (Training Hours × Hourly Rate of Trainer) + Cost of MaterialsFactor in the time and resources required to get a new hire up to speed. Lost ProductivityLost Productivity Cost = Annual Salary of Role × Estimated Productivity Loss (%) × Months to Full Productivity ÷ 12For example, if it takes 6 months for a new hire to reach 100% productivity and they operate at 75% efficiency during that time, the lost productivity can be significant. Intangible Costs These are harder to measure but shouldn’t be overlooked.Consider the potential for delayed projects, team morale impacts, or customer dissatisfaction during the transition. What Turnover Could Be Costing You Let’s say you lose a mid-level employee earning \$70,000 annually. Here’s a rough breakdown: Turnover for just one employee can cost upwards of 40% of their salary, and the numbers rise with senior or specialized roles. How Talent Retriever Helps Reduce Turnover Costs Talent Retriever focuses on helping companies not only find the right talent but also retain it. We help businesses: Turnover is inevitable, but its cost doesn’t have to spiral out of control. With the right approach, you can build a resilient team and significantly reduce the financial and operational burden of replacing employees.

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Your Company Might Be Involved in a Hiring Scam—Without Knowing It

Your Company Might Be Involved in a Hiring Scam—Without Knowing It They’ve got your logo.They’ve cloned your About page.They’re pretending to hire on your behalf. Scammers are creating duplicate versions of real company websites to lure job seekers into a fake hiring process—and it’s working. These fraudsters build credibility through phony interviews, then seal the deal with a fake offer letter. What comes next?They ask for sensitive personal information under the guise of “onboarding.” How the Scam Works By the time the candidate realizes it’s a scam, they’ve already handed over everything. How to Protect Your Brand – and Your Applicants Claim your digital territoryBuy common variations of your website domain—like .net, .co, or common misspellings—to prevent scammers from using them to impersonate your company online. Stay alertSet up Google Alerts to get notified if your company name appears online in phrases like “job offer from (Your Company)” or “careers at (Your Company])” This way, if someone posts a fake job or creates a phishing site with your name, you’ll get notified and can take action. Add a Clear Careers DisclaimerLet candidates know that all hiring communication will come from your official domain (e.g., @yourcompany.com) and that you never request sensitive information until after verified employment begins. Proactively Warn ApplicantsInclude a short note in job postings and auto-replies: “We’ve been made aware of fraudulent job offers claiming to be from our company. All legitimate communication will come from [your domain], and we will never request personal financial information as part of the interview process.” In a competitive hiring market, your candidate experience starts long before the first interview. Taking simple steps to protect job seekers from scams isn’t just good cybersecurity—it’s good leadership.

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The Role of the Visionary in Hiring: Influence, Not Execution

The Role of the Visionary in Hiring: Influence, Not Execution In most EOS companies, the Visionary has a powerful presence – and for good reason. They’re the heart of the organization’s big-picture thinking, culture, and future direction. But when a critical seat needs to be filled, many Visionaries want to jump right into the process — writing job descriptions, scanning through resumes, and even interviewing early-stage candidates. It comes from a good place – they care deeply about the team. But here’s the catch: Hiring is one area where the Visionary’s influence is critical, but direct involvement can slow things down. Visionaries move fast, think out loud, and connect dots instinctively. That energy fuels growth—but in a hiring process, it can create friction. Here’s how it often plays out: Even with the best intentions, Visionaries can unintentionally create chaos when they insert themselves at the wrong moment. And meanwhile, their focus is pulled away from the things only they can do. So what’s the right level of involvement? Here’s how Visionaries can stay plugged in – without taking over: When Visionaries show up with focus rather than force, the whole process moves faster and lands stronger hires. When that input is intentional and well-timed, it elevates the team’s thinking and sharpens the decisions that follow.

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Some Days You’re the Dog, Some Days You’re the Hydrant: Why Both Matter on the EOS Journey

Some Days You’re the Dog, Some Days You’re the Hydrant: Why Both Matter on the EOS Journey By an EOS Integrator in the Trenches Let’s be real: some days as an Integrator, I feel like the dog. I’m moving things forward, knocking out Issues, aligning the team, and driving toward the Vision. But other days? I’m definitely the hydrant. On those days, it seems like everything is breaking down at once — a missed number, a process that’s gone off the rails, a people issue that feels personal. You show up, and instead of barking orders, you’re getting hit from every angle. Sound familiar? Here’s what I’ve learned: both types of days are part of the job — and both are necessary. Hydrant Days Are Feedback EOS gives us the tools to spot and solve problems early, but the hard days are often where the real lessons live. When the wheels wobble, it reveals what still needs strengthening. Process gaps. Communication breakdowns. A Right Person/Right Seat mismatch. It’s not failure — it’s feedback. EOS gives us a framework to channel that feedback into action, not frustration. You Don’t Have to Be the Hero Every Day As Integrators, we’re often the glue, the drivers, the calm in the storm. But that doesn’t mean we always have to have the answers. There are days when just being engaged and open is more powerful than having all the answers. Trust the tools. Use the L10. Drop down into IDS. Let the system do its job. You don’t have to carry the whole load. Celebrate the Dog Days, Learn from the Hydrant Ones Success isn’t built on a string of perfect weeks. It’s built on showing up consistently — staying the course when it’s messy, and pulling the team together when the gears grind. And when the good days roll in? Celebrate. Recognize the wins. Give yourself credit for building the muscle that got you there. Keep Perspective The best part of EOS is that it’s not about perfection — it’s about progress. And progress happens when we keep showing up, whether we’re the dog or the hydrant that day. The great news? You’re not doing this alone. You’ve got the Visionary, the Accountability Chart, the L10s, the Rocks, and a playbook for handling it all. Next time you’re feeling more hydrant than hero, take a deep breath. You’re still exactly where you need to be — in the driver’s seat of meaningful progress.

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Here Comes the Class of 2024: Overlooked Majors May be Business’ Hidden Gems

Here Comes the Class of 2024: Overlooked Majors May be Business’ Hidden Gems As we gear up to welcome over two million college grads this spring, it’s time to think outside the box. When planning your hiring approach for the coming year, don’t limit yourself to the usual suspects. Instead, let’s explore the hidden value of majors that often fly under the radar in the business world. While certain fields of study are traditionally associated with corporate success, many other disciplines offer unique skill sets and valuable learning experiences that can translate into thriving business careers. From the performing arts to the humanities, here’s a closer look at some of the majors that may be undervalued but are, in fact, invaluable assets in the professional world, along with a glimpse at potential career pathways for each. Bachelor of Fine Arts (BFA) in Musical Theater: Although focused on performance arts, graduates with a BFA in Musical Theater possess valuable skills that can be applied in unexpected business contexts. Their training in communication, collaboration, and creative problem-solving can be leveraged in roles such as corporate training, event management, and sales. Their keen ability to engage audiences, work effectively in teams, and think on their feet, can contribute to enhancing presentations, organizing successful events, and driving business initiatives forward. In the fiercely competitive realm of theater, adeptness in handling rejection is quickly acquired, making salesmanship a potentially seamless transition. Bachelor of Science (BS) in Criminal Justice: Despite its association with law enforcement, graduates with a BS in Criminal Justice acquire diverse skills that are applicable in various business settings. Their expertise in research, analysis, and critical thinking can be valuable in roles such as corporate security, risk management, and compliance. With their understanding of legal principles, investigative techniques, and ethical standards, they contribute to maintaining a safe and secure environment for employees and assets, mitigating risks, and ensuring regulatory compliance. Additionally, their communication skills and ability to handle sensitive information make them effective in roles such as corporate investigations, crisis management, and employee training on safety and security protocols. Bachelor of Fine Arts (BFA) in Interior Design: While their specialization may seem artistic, graduates with a BFA in Interior Design gain expertise in spatial planning, aesthetics, and user experience. These can be instrumental in roles such as corporate facility management, retail store design, and real estate staging. With their ability to conceptualize spaces, understand user needs, and create visually compelling environments, they can contribute to optimizing workspaces, enhancing customer experiences, and driving business success. Bachelor of Arts (BA) in English Literature: Contrary to initial assumptions, graduates with a BA in English Literature possess flexible abilities that find relevance across diverse business landscapes. Their proficiency in communication, critical thinking, and research can be applied in roles such as content creation, marketing, and corporate training. Leveraging their ability to craft compelling narratives, analyze complex information, and communicate effectively, they contribute to enhancing brand messaging, engaging audiences, and driving organizational growth. Potential target careers include content writing and editing, public relations, and digital marketing where strong writing and communication skills are essential. Bachelor of Arts (BA) in Psychology: Centered on the study of human behavior, the skill set acquired by graduates with a BA in Psychology extends far beyond clinical settings, proving invaluable within the corporate realm. Their expertise in understanding human motivations, interpersonal dynamics, and decision-making processes can be leveraged in various business contexts. They excel in roles such as human resources management, organizational development, and consumer behavior analysis, where their ability to assess individual and group dynamics, resolve conflicts, and motivate teams contributes to employee engagement, organizational effectiveness, and customer satisfaction. With their knowledge of psychological principles and research methods, they play a crucial role in shaping workplace culture, improving team dynamics, and driving business success. As we anticipate the arrival of the Class of 2024, let’s not forget the untapped potential lying beyond traditional career paths. Exploring overlooked majors unveils a wealth of talent that can enrich organizations uniquely. Whether it’s the communication finesse of a BFA in Musical Theater, the analytical acumen of a BA in Psychology, or the innovative flair of an Interior Design major, each individual offers skills and perspectives that can fuel business success. So, as you strategize your hiring approach, dare to look beyond the usual suspects—you may discover your next star performer among these hidden gems. This is the first in a series of articles on the Class of 2024. Please follow us for more!

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